Tuesday, September 4, 2007
Becky + Technology = Catastrophe
... and this is why I won't be posting pictures for at least a week, nor will I be able to write frequently for the next week.
grrrrrrrr
at first, Apple flatly told me that they do not cover physical damage whatsoever under warranty. I don't even know what happened! I was using it last night, put it in my case and on my dresser as usual, opened it this morning and it was like this. horrid. i was/am livid. absolutely irate.
however, an angel from Apple named Angela (coincidence?) rocked my world... I sent her an e-mail explaining that I have no clue what happened to it, that's a completely random phenomenon. I also explained that due to my extraordinary expenditures to Apple, i.e. buying a new computer because THEY screwed something up with my old computer, not to mention that I'm in INDIA of all places and finding an Apple store isn't as easy as opening a telephone book, and p.s. I just graduated from college and don't have money coming out of my ears... given THAT, is there anything Apple could do to help me? pretty pretty PRETTY please?
I got a call about 10 minutes later in a rickshaw, en route to some authorized mac dealer in a rather shoddy store (that was under construction), and she told me that b/c of my circumstance Apple would "gladly" pay for the parts necessary to fix my screen, but that I would have to cover the labor. Basically she saved me $1100 which is what these guys here wanted for parts.
(Please. I know, for a fact, because I've been through this very same thing recently, that that profit margin is a little too ridiculous for anyone to try and pull off. I'm conscientiously not using a number of choice words here, given some of my audience. ;-))
i want to send her flowers.
so anyway, these people are going to call me when the part comes in, and then *cross my fingers* while I drop my comp off so that they can fix it. scary.
Anyway.
It's a bummer b/c I have taken a lot of pictures recently that I'd like to throw up here, but oh well... it'll just be a ton @ once. :)
Anyway.
Grrrr.
;-)
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